Terms of Service
Cock a Doodle Doo Marketing Agency
Effective Date: 01.12.2025
1. Agreement to Terms
Welcome to Cock a Doodle Doo Marketing Agency (“we,” “us,” “our,” or “Agency”). These Terms of Service (“Terms”) govern your access to and use of our website, services, products, and content.
By accessing our website, booking consultations, purchasing products, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Our Services Include:
- Marketing consultations (online video sessions)
- Digital information products (courses, checklists, guides)
- Print-on-demand merchandise (t-shirts with custom designs)
- Premium website access (Magazine subscription with exclusive articles)
2. Eligibility and Account Registration
You must be at least 18 years old to use our services. By using our services, you represent that you are of legal age to form a binding contract.
To access certain services (Magazine subscription, purchase history), you must create an account by providing:
- Full name
- Email address
- Phone number
- Company name and job title
- Password
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorised access
One account per user. Account sharing is strictly prohibited. We reserve the right to terminate accounts that violate this policy.
3. Services Description
3.1 Marketing Consultations
Booking Process:
- Consultations are booked through our automated Bookly scheduling system
- The system integrates with our work calendar and displays available time slots
- Payment is required at the time of booking
- You will receive a confirmation email with meeting details
Consultation Delivery:
- Consultations are conducted online via video conferencing
- Duration and format are specified at the time of booking
- Consultations are automatically recorded for quality assurance and your reference
- Bookings are final and cannot be rescheduled or cancelled
No Rescheduling Policy:
- Consultations cannot be rescheduled or changed once booked
- Please ensure you select a suitable date and time before booking
- Carefully check your calendar and availability before confirming your booking
No-Show Policy:
- If you fail to attend your scheduled consultation, the consultation is forfeited
- No refunds, credits, or rescheduling will be offered
- You may book a new consultation at the regular price
Nature of Advice:
- Our consultations provide marketing advice, strategic recommendations, and professional opinions
- Advice is advisory in nature and constitutes a “second opinion”
- We do not provide guarantees of specific business outcomes or results
- You are solely responsible for implementing any recommendations and the results thereof
3.2 Digital Information Products
Product Types:
- Online courses (video, text, interactive content)
- Checklists and templates
- Guides and e-books
- Other downloadable marketing resources
Access and Delivery:
- Digital products are delivered immediately upon payment confirmation
- Access is granted through your account dashboard
- Products are available for download or online viewing as specified
Usage Restrictions:
- Products are licensed for personal or internal business use only
- You may use the knowledge gained for your own work or business
- Prohibited: Sharing, reselling, redistributing, or sublicensing our products
- Prohibited: Downloading video courses for offline storage
- Prohibited: Using our materials to create competing products or services
Account Limitation:
- One account = one user
- Multiple users from the same company must purchase separate licenses
- We employ technical measures to prevent unauthorised sharing
3.3 Print-on-Demand Merchandise
Product Customisation:
- T-shirts feature pre-designed prints related to marketing, business, economics, and global themes
- Each item is printed on demand after your order is placed
- Products are personalised to your order and cannot be resold
Ordering:
- Select size, colour (if applicable), and quantity
- Products are manufactured after payment confirmation
- Processing time: [Insert typical timeframe, e.g., 3-5 business days]
- Shipping time varies by destination
Product Classification:
- All merchandise is classified as personalised/customised goods under EU Consumer Rights Directive
- Items are made specifically for you upon order
3.4 Magazine Subscription (Premium Website Access)
Subscription Details:
- Grants access to exclusive articles and content in the Magazine section
- Subscription is billed on a [monthly/annual] basis
- Automatic renewal unless cancelled
Content Access:
- New articles published regularly
- Access to entire archive of past articles
- Content available only while subscription is active
Account Access:
- One subscription = one user account
- Account sharing is prohibited and grounds for termination
4. Pricing and Payment
- All prices are displayed in [specify currency, e.g., EUR/USD]
- Prices are subject to change without notice, but changes do not affect orders already placed
- Any applicable taxes will be added at checkout
We accept payment via:
- PayPal
- Credit/Debit cards (Visa, Mastercard) processed through Stripe
- Payment is required in full at the time of purchase
- We do not store your payment card information
- All payment data is processed securely by PayPal or Stripe
- You will receive an electronic receipt via email
If you believe you have been incorrectly charged, contact us within 30 days at b2b@cockadoodledoomarketing.com with:
- Order number
- Description of the error
- Supporting documentation
5. Cancellations and Refunds
Please refer to our separate Refund & Cancellation Policy for complete details.
5.1 Summary of Refund Policy
Consultations:
- Refunds are not provided for completed consultations
- No-shows are not refundable
- You may reschedule once free of charge (minimum 24 hours notice)
Digital Products:
- No refunds after you access or download the content
- By purchasing, you waive your 14-day EU withdrawal right (you will confirm this at checkout)
- Non-refundable due to the immediate nature of digital delivery
Print-on-Demand Merchandise:
- No refunds or returns on personalised/customised items
- These products are made specifically for you and cannot be resold
- Exempt from EU 14-day return right as personalised goods
Magazine Subscription:
- You may cancel at any time to prevent future charges
- No refunds for partial subscription periods
- Access continues until the end of the current billing cycle
6. Intellectual Property Rights
6.1 Our Intellectual Property
All content on our website and in our products is owned by Cock a Doodle Doo Marketing Agency or our licensors, including:
- Text, graphics, logos, images, videos
- Courses, articles, guides, templates
- Website design and functionality
- Trademarks and brand elements
All rights reserved. Unauthorised use is prohibited.
6.2 Limited License to Users
We grant you a limited, non-exclusive, non-transferable license to:
- Access and view website content for personal use
- Use purchased digital products for your own business operations
- Apply knowledge and strategies learned from our materials
You may NOT:
- Copy, reproduce, distribute, or publicly display our content
- Create derivative works based on our materials
- Resell, sublicense, or share access to our products
- Remove copyright notices or proprietary markings
- Use our content to train AI models or create competing products
- Download video courses for offline storage or redistribution
- Share account credentials or purchased materials with others
6.4 User-Generated Content
If you submit feedback, suggestions, or other content to us:
- You grant us a perpetual, worldwide, royalty-free license to use such content
- You represent that you own the rights to the content submitted
- We are not obligated to use or respond to your submissions
6.5 Copyright Infringement
If you believe our content infringes your copyright, contact us at b2b@cockadoodledoomarketing.com with:
- Description of the copyrighted work
- Location of the allegedly infringing material
- Your contact information and a statement of good faith belief
7. User Conduct and Prohibited Activities
You agree NOT to:
Regarding Our Services:
- Violate any applicable laws or regulations
- Impersonate any person or entity
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorised access to our systems
- Use automated systems (bots, scrapers) to access our website
Regarding Content:
- Share, distribute, or resell our digital products
- Copy or reproduce our copyrighted materials
- Reverse engineer our courses or content
- Use our content for competing businesses
Regarding Accounts:
- Share account credentials with others
- Create multiple accounts for the same person
- Use another person’s account without permission
- Sell or transfer your account to others
Violation Consequences:
- Immediate termination of your account
- Forfeiture of any payments or subscriptions
- Legal action if necessary
8. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.
We do not guarantee:
- Specific business results from our consultations or products
- Uninterrupted or error-free service
- That our content is complete, accurate, or up-to-date
- That our services will meet your specific needs
8.2 Marketing Advice Disclaimer
IMPORTANT: Our marketing consultations and educational products provide:
- Professional opinions and strategic recommendations
- Advisory services (second opinions)
- Educational information and best practices
We do NOT provide:
- Guarantees of revenue, sales, or business growth
- Legal, financial, or tax advice
- Customised business plans (unless specifically contracted)
Your Responsibility:
- You are solely responsible for decisions to implement our advice
- You should conduct your own research and due diligence
- Results vary based on numerous factors beyond our control
- Past performance or case studies do not guarantee future results
We use third-party providers (payment processors, hosting, analytics). We are not responsible for:
- Third-party service interruptions
- Third-party terms and policies
- Data breaches at third-party services (though we choose reputable providers)
We are not liable for:
- Technical failures or internet connectivity issues during consultations
- Loss of data or access due to technical problems
- Compatibility issues with your devices or browsers
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
9.1 No Consequential Damages
We are not liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Lost profits, revenue, data, or business opportunities
- Business interruption or loss of goodwill
- Even if we were advised of the possibility of such damages
Our total liability for any claim related to our services shall not exceed:
- The amount you paid us in the 12 months prior to the claim, OR
- €100 (whichever is greater)
These limitations do not apply to:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded under applicable law
You acknowledge that these limitations are a fundamental element of our agreement, and we would not provide services without these limitations.
10. Indemnification
You agree to indemnify, defend, and hold harmless Cock a Doodle Doo Marketing Agency, its owner, employees, contractors, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Your implementation of our marketing advice or strategies
- Unauthorised sharing or distribution of our content
- Any content you submit to us
11. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Key Points:
- We collect personal information as described in our Privacy Policy
- We comply with GDPR and Malta data protection laws
- We use cookies and tracking technologies (see Cookie Policy)
- You have rights regarding your personal data
12. Recording of Consultations
Consultation Recording Policy:
- All video consultations are automatically recorded
- Recordings are used for:
- Quality assurance and training purposes
- Your reference and review
- Dispute resolution if necessary
Your Rights:
- You will be notified before recording begins
- You may request a copy of your consultation recording
- Recordings are stored securely and treated as confidential
- Recordings are retained for [specify period, e.g., 12 months]
By booking a consultation, you consent to recording.
13. Termination
You may terminate your account at any time by:
Upon termination:
- Access to subscription content will cease at the end of the billing period
- You retain access to purchased digital products per our license terms
- No refunds for partial periods
We may suspend or terminate your account immediately without notice if:
- You violate these Terms
- You engage in fraudulent activity
- You share account credentials or purchased content
- You use our services for illegal purposes
- We are required to do so by law
Upon termination by us:
- You forfeit access to all services, including subscriptions
- No refunds will be provided
- You must cease using all our copyrighted materials
13.3 Effect of Termination
Upon termination:
- Your license to use our content and services ends immediately
- Provisions regarding intellectual property, liability, and indemnification survive
- You must delete any downloaded materials (except those you purchased and may retain per license)
14. Modifications to Terms and Services
We reserve the right to modify these Terms at any time. Changes will be effective:
- Upon posting the revised Terms on our website
- With a new “Last Updated” date at the top
Your Responsibility:
- Review Terms periodically
- Continued use after changes constitutes acceptance
- If you don’t agree, discontinue use of our services
For material changes, we will:
- Provide prominent notice on our website
- Send email notification to registered users (if applicable)
- Provide at least 30 days notice before changes take effect
We may:
- Modify, suspend, or discontinue any service or feature
- Change pricing for future purchases
- Update content and course materials
- Not obligated to maintain any particular service
15. Dispute Resolution
These Terms are governed by the laws of Malta, without regard to conflict of law principles.
Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Malta.
Before filing any formal claim, you agree to contact us at b2b@cockadoodledoomarketing.com to seek an informal resolution. We will attempt to resolve disputes amicably within 30 days.
15.4 Arbitration (Optional for Future)
[If you choose to add arbitration clauses in the future, insert here]
16. Miscellaneous Provisions
These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Cock a Doodle Doo Marketing Agency.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Our failure to enforce any right or provision does not constitute a waiver of that right.
You may not assign or transfer these Terms or your account without our written consent. We may assign our rights and obligations without restriction.
Nothing in these Terms creates a partnership, joint venture, or employment relationship between you and us.
We are not liable for delays or failures due to circumstances beyond our reasonable control (natural disasters, wars, pandemics, internet outages, etc.).
These Terms are provided in English. Any translations are for convenience only. The English version governs in case of discrepancies.
17. Contact Information
For questions, concerns, or notices regarding these Terms of Service, contact us:
Cock a Doodle Doo Marketing Agency
Mailing Address: 3 Sunset Court, Flat 11 Triq F.M. Ferreti Birzebbugia, BBG1017 Malta
For Specific Issues:
- Billing questions: Include order number
- Technical support: Describe the issue in detail
- Legal notices: Mark “LEGAL NOTICE” in the subject line
18. Acknowledgment
By using our services, you acknowledge that:
- You have read and understood these Terms of Service
- You agree to be bound by these Terms
- You are of legal age to enter into this agreement
- You understand the nature of our services and limitations
- You accept responsibility for your business decisions
© 2025 Cock a Doodle Doo Marketing Agency