PRIVACY POLICY
Cock a Doodle Doo Marketing Agency
Effective Date: 01.12.2025
Introduction
Welcome to Cock a Doodle Doo Marketing Agency. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
This policy applies to all information collected through our website, marketing consultations, online courses, digital products, merchandise store, and premium subscription services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
We collect several types of information from and about users of our services:
1.1 Personal Information You Provide
When you book a consultation, purchase products or services, or subscribe to our Magazine, we collect:
- Contact Information: First name, last name, email address, phone number
- Professional Information: Company name, job title/position
- Payment Information: Billing details (processed securely through PayPal and Stripe – we do not store credit card numbers, CVV codes, or other payment card data on our servers)
- Account Information: Username, password, and preferences for extended website access
- Communication Data: Information you provide when contacting us or responding to surveys
1.2 Information Automatically Collected
When you visit our website, we automatically collect certain information about your device and browsing behaviour:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, referring website
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies (see Section 5 for details)
1.3 Information from Third Parties
We may receive information about you from third-party services:
- Payment Processors: Transaction confirmations from PayPal and Stripe
- Analytics Providers: Aggregated usage statistics from Google Analytics
- Social Media: Information from Facebook Pixel regarding ad interactions
2. How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfil your orders for consultations, courses, products, and subscriptions
- Provide customer support and respond to your inquiries
- Deliver digital products and grant access to premium content
- Send transactional emails (order confirmations, receipts, account notifications)
- Manage your account and maintain our records
- Process payments and prevent fraudulent transactions
- Comply with legal obligations and resolve disputes
- Enforce our Terms of Service
2.3 Marketing and Communication
- Send you newsletters, promotional offers, and marketing materials (you can opt out anytime)
- Inform you about new services, products, or features
- Conduct surveys and gather feedback
- Analyse website usage and performance through Google Analytics
- Understand user behaviour and preferences
- Optimise our website design and user experience
- Test new features and functionality
- Deliver targeted advertising through Facebook Pixel
- Measure advertising effectiveness
- Create lookalike audiences (anonymised data only)
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific data and context:
- Contract Performance: Processing necessary to provide services you requested (bookings, purchases)
- Legitimate Interests: Improving our services, fraud prevention, website analytics
- Consent: Marketing emails, cookies, targeted advertising (you may withdraw consent anytime)
- Legal Obligation: Compliance with tax, accounting, and other legal requirements
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
We share information with trusted third-party service providers who perform services on our behalf:
- Payment Processors: PayPal and Stripe (for secure payment processing)
- Email Marketing: Mailchimp (for newsletters and promotional emails)
- Analytics: Google Analytics and Facebook Pixel (for website analytics and advertising)
- Hosting Providers: Cloud hosting services that store our website data
- IT Support: Technical service providers maintaining our systems
All service providers are contractually obligated to protect your data and use it only for specified purposes.
We may disclose your information if required by law or in response to:
- Valid legal processes (court orders, subpoenas)
- Government or regulatory requests
- Protection of our rights, property, or safety
- Investigation of fraud or security issues
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website.
Cookies are small text files stored on your device that help us recognise you and remember your preferences.
5.2 Types of Cookies We Use
Essential Cookies: Required for website functionality (login sessions, shopping cart)
Analytics Cookies: Google Analytics tracks website usage and performance
Advertising Cookies: Facebook Pixel enables targeted advertising and measures ad effectiveness
Preference Cookies: Remember your language, region, and other settings
You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality. To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
6.1 GDPR Rights (EEA Residents)
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
- Right to Restriction: Limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw consent for marketing emails or cookies anytime
6.2 How to Exercise Your Rights
To exercise any of these rights, contact us at:
We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.
6.3 Right to Lodge a Complaint
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Malta Information and Data Protection Commissioner:
Office of the Information and Data Protection Commissioner
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction:
- Encryption: SSL/TLS encryption for data transmission
- Secure Payment Processing: PCI DSS-compliant payment processors (PayPal, Stripe)
- Access Controls: Limited employee access to personal data on a need-to-know basis
- Regular Security Assessments: Ongoing monitoring and security updates
- Secure Cloud Storage: Data stored with reputable cloud service providers with GDPR compliance
Despite our security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your information.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specific Retention Periods:
- Customer Data: Retained for the duration of our business operations or until you request deletion
- Transaction Records: Retained for at least 7 years to comply with tax and accounting obligations
- Marketing Data: Retained until you unsubscribe or request deletion
- Website Analytics: Anonymised data retained indefinitely for statistical purposes
When we no longer need your information, we will securely delete or anonymise it.
9. International Data Transfers
As a Malta-based business, we primarily operate within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA.
When we transfer your data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses: EU-approved contracts with service providers
- Adequacy Decisions: Transfers to countries deemed adequate by the EU Commission
- Service Provider Certifications: Verified GDPR compliance mechanisms
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete such information.
11. Third-Party Links
Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
12. Email Marketing and Opt-Out
When you make a purchase or create an account, you will be automatically subscribed to our marketing emails, which may include:
- Important news and updates
- Promotional offers and discounts
- New product announcements
- Marketing tips and insights
You can opt out of marketing emails at any time by:
- Clicking the “unsubscribe” link at the bottom of any marketing email
- Contacting us at b2b@cockadoodledoomarketing.com
- Updating your email preferences in your account settings
Note: You will continue to receive transactional emails (order confirmations, receipts) necessary for service delivery.
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how it’s used
- Right to delete personal information (with certain exceptions)
- Right to opt-out of the “sale” of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new “Last Updated” date
- Sending an email notification to registered users
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Cock a Doodle Doo Marketing Agency
Mailing Address: 3 Sunset Court, Flat 11 Triq F.M. Ferreti Birzebbugia, BBG1017 Malta
Data Protection Inquiries: For specific data protection requests, please email us with “Privacy Request” in the subject line.
16. Your Consent
By using our website and services, you consent to this Privacy Policy and agree to its terms.
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